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Subuno App for Bigcommerce

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INSTALLING SUBUNO IN YOUR BIGCOMMERCE STORE

This page describes the steps involved in installing the Subuno fraud prevention app for Bigcommerce store. The installation process takes about a minute.

STEP 1 – log in

Log into your Bigcommerce store and Subuno account.

STEP 2 – start the installation process

Click here to bring up the app install process. Once the page opens, you will see the below screen. Click on the “install” button to start the installation process.

Bigcommerce Subuno app installation step 2

STEP 3 – confirm installation

Click on “Confirm” to allow Subuno access to certain information in your store. Such information is required in order for Subuno to perform its fraud prevention duties.

Bigcommmerce Subuno step 3

STEP 4 – finish installation

Clicking on “confirm” should automatically bring you to a Subuno login page.

bigcommerce subuno installation login

STEP 5 – check your installation

Your installation is now complete. To check your installation, you can confirm that your Bigcommerce store profile exists in Subuno by clicking here. You should see the following dialogue box showing your Bigcommerce store information and available advanced options for your store.

Bigcommerce dialogue box

Or you can double check your installation by importing an old order from Bigcommerce into Subuno by following the instructions here.

STEP 6 – configure your advanced Options

Subuno provides many built-in options that make your fraud prevention and order processing faster and easier. Instructions are located here.

Troubleshoot

Have more questions? Contact our support team. We are here to help.

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